customers, colleagues, and employees. In your personal life, you see conflict popping up at home with your spouse or your kids. Family dynamics can be a big source of conflict. Simply said, conflict is eveywhere.
Anyone who has ever been asked to lead a team knows something right away. Steering, guiding, leading, or managing people can be very difficult. It can feel like herding cats. Individual minds don’t fall in line very easy. As the manager, you know where you want to go or at least you have some idea. Whether you are managing a
There’s a big difference between being a boss and being a leader. Anyone can be a boss, responsible for guiding their team and assigning tasks to different members of staff. But it takes something special to be a true leader. A genuine leader inspires their team and motivates them to accomplish amazing things. Effective leaders get to know their employees,
Therefore, today we explore the question of whether to lead from the front or lead from the rear.
My new book “Trust at Work” has been released. Actually, I can’t take all the credit. This project has been a collaborative effort with my frined, colleague and former fellow banker, Roger Ferguson. Roger introduced me to the Team Trust Model some 30 years ago. The book has been two years in the making. It is packed with concepts, process,