Leadership, Ownership, and Vision

person having a vision

This week’s meeting with a client reminded me of something so fundamental in running any size of business.

Don’t forget your vision.

John Maxwell says the best definition of a leader is “A leader sees more than the people around them and they see it before the people around them.” That, my friend, is vision.

First the Entrepreneur

If you are an entrepreneur and small business owner, the vision can get lost in the details. Especially if you’ve begun to scale your company.

Time and growth have ways of distracting from the vision.

As your baby begins to grow, you may lose sight of the original vision that got you started. Daily responsibilities, putting out fires, and keeping your head down in the details frequently leads to loosing touch with the original design and inspiration you had.

On one hand, it sounds too obvious. Well of course I know my vision. Do you? Or has the collection of all the noise drown it out?

As decisions compound with company growth, the vision needs to get updated and at least refreshed to reflect what has happened.

It Happens in Bigger Business Too

For managers and executives in larger businesses, too often you never created your vision goal for your team. Sure you have objectives and deliverables but does that line up with a bigger picture vision of your part of the company.

When I meet new clients inside the bigger corporate settings, I always ask whether they have a vision for their unit. It is surprising how many say “Well, no. I’m here to do what the company tells me to do.”

I encourage them to formulate their own vision for their slice of the pie. Get it approved/aligned with their boss. But then run with that vision.

For some, vision sounds too fluffy. It’s not tangible enough. OK fine, make it tangible. Set metrics, KPI, and expectations.

Part of having a successful vision is letting your team know what you think a ‘win’ looks like. Let them share in the vision.

Then spend time teaching and sharing the vision so your team can rally around it.

Periodically you will need to revisit the vision, make adjustments based on real facts and circumstances. Don’t forget about doing that.

Set your course, cast the vision and never lose sight of it.

If you’ve done something lately with your vision, leave a comment.

#Vision #Leadershipcoaching #smallbusinessadvisor

"A leader sees more than the people around them and they see it before the people around them." ~John Maxwell Click To Tweet

Want Real Change? Don’t Take the Scenic Route

avoid the scenic route

If you are thinking about making a change at work, at home or for yourself, don’t take the scenic route.

We’ve all done it. You went on a trip. Somewhere along the way you see signs for the scenic route. So you take a detour.

You begin traveling down smaller, winding roads. You see fewer cars, trucks and congestion. While the views are truly magnificent, you run into road blocks.

Maybe the blockage is road repair where the lane is closed and you have to wait for oncoming traffic to drive by while you wait your turn to go.

flagman ahead, road sign

Or where I live, in Texas, side roads will always have slow moving farm equipment; tractors or trailers hauling something. They move at 20 miles an hour if I’m lucky.

What could have been a beautiful drive in the country turns into frustration and delay.

Looking for a Change

I met a new coaching prospect this past week. She owned a nice sized business that had been operating 12 years. She was well past the start-up phase.

What she told me about was her frustration with the way her people operated. She felt she couldn’t rely on anything without close supervision. She wanted a change without firing everyone and starting over.

After learning a good deal about her situation, I explained my team coaching model to her. That is what she had called for in the first place.

woman leader at peace

When she finally asked how long would this take, I shared the time frame; six months. It would be a direct and intentional process of implementing new standards, methods, accountability, and measurements.

Six months may seem long, but for her it would be the super-highway version of the change she’d need to turn her business around. After all, it would have required engaging all of her employees, changing their behaviors and expectations.

Compared to the 12 years she had been building the simmering mess she had, my recommendation was super-sonic.

Despite my best effort to explain how this process can help and has helped many other small businesses like hers, she decided she needed something else. She could not name what that was, but, in her mind, my approach would not fit.

She sent herself on the scenic route.

Common Mistake

Change of any kind can be hard. We hear that. We believe that. And it is if you take the scenic road.

Identifying the change that should be made can be easy. “I need to lose 20 pounds.”

But making it happen takes all kinds of detours, redirects, pauses, stops and starts. It is the scenic route.

Taking the scenic route creates distractions. Some may be welcomed distractions to take our mind off of how hard the change seems to be.

But if you keep allowing the detours, pauses and distractions, you arrive at some point down the road with no change at all.

Getting It Done

I’ve had the privilege to work with larger, more global companies where implementing change can be very hard. “It’s hard to turn a battleship” they say.

Yet for leaders who get laser focused on the change they want and the ‘case for change’, they make every subsequent move very intentionally.

Here is a list of the practices great leaders follow to avoid the scenic routes and get things done.

First, create a crystal clear vision of what is to come. Be able to explain the “future state” in clear detail.

Next, rally the team. Your team may have been operating well with former standards and processes, but change may require them to step out of that comfort. As their leader, you must reinforce the case for change and help them rise to the change.

Then, monitor your progress, keeping in mind all change has an “S” curve element to it. The S curve of change describes leaving the status quo, dipping into a bit of chaos, then slowly rising above and beyond to former state to achieve new things.

S-curve

Parts of your staff may be falling behind further than others as the “S” unfolds. Keep an eye on that. Coach and mentor individuals to help them make the change.

Also, you will need to make adjustments. In the team change model “Forming, Storming, Norming, Performing”, the ‘norming’ part is about settling into the change. But it takes adjustment to be sure the right pieces are fitting into place.

Lastly, and this is one far too many managers forget, celebrate the WIN. When the change is up and running, have a victory dance. Celebrate with the team. Acknowledge the contributions.

Use these steps wisely to effect change when you need it. You’ll be glad you stayed off the scenic route.

PS – I love taking the scenic routes when I have absolutely nowhere to be and plenty of time to get there. I’ve seen some amazing sights.

executive coaching by Doug Thorpe

Leaders: What Holds You Back?

It’s the Leader’s responsibility to make the big decisions. Yet there are times when leaders freeze. They can’t make the call. They can’t pull the trigger. What holds them back?

In my early career I was a banker. We had a saying. “There are old bankers and there are bold bankers, But there are no old bold bankers.”

Bankers were supposed to be the pillars of strength in the community. Seldom was the banker looked upon as the guy on the leading edge. Being bold and daring was typically something no one did.

Taking Risk

The issue at the center of the matter is risk. Take the risk or not take the risk, that is the question.

The same holds true for decision making in general. Every choice has its consequences. We teach that to our kids. You make a choice and something is going to happen; good or bad.

In business, the choices might make or break the company. Should we expand? Could we relocate? Should we sell or merge? Add staff or cut back? Hold firm or change?

The list goes on.

But what holds us back?

Here are the main reasons decision can be so darn hard.

Fear of failure or being an outlier – not everyone is a natural risk taker. The self-talk going on inside our brains keep us from being bold. The messages may even go all the way back to childhood, when you were told ‘you’re too slow, not smart enough, not good enough.’

Maybe you were brought up being told ‘you should never bring attention to yourself’.

Making the big decision may do just that; bring a lot of attention.

Fear of reputational risk, internally and externally – Businesses of all sizes have something called ‘reputational risk’. You work hard to build brand identity or at least you should be working on that. Having a solid brand identity is your reputation as a company. Taking a departure from that identity can hurt your reputation.

Think about 2010 and British Petroleum’s Texas Gulf rig fire Horizon. It brought severe reputational risk and brand damage to BP.

Lack of resources (human and capital) – This is possibly the biggest reason decisions get stalled. Whether fact or fiction, the sense that resources are lacking causes many delays and misses when it comes to key decisions.

reviewing numbers

Fixed way of thinking (mental schemas) – Companies with a tradition or legacy get lulled into one way of thinking. As an example, having a large fixed asset base does not guarantee you will make money by simply ‘not screwing it up.”

Competitive decisions must be made daily to keep your winning edge. As the times change, so must your ways of thinking and guiding the organization.

Defining “Bold” – The meaning may vary according to the individual. When a leader senses it is time for a ‘bold’ decision, the level of boldness may be limited to just his or her mindset.

Sharing the idea with your team may reveal the idea is not so bold after all. It’s just a necessary choice about next steps.

Groupthink can lead to complacency – This too is a big derailer for great decisions. If you are a leader committed to team empowerment, you want the whole team to weigh in. That is a noble idea most of the time. But habitual development of a group-think mindset can lead to a false sense of security.

The Leader is still on the hook for the final decision.

groupthink

Lastly, being bold would not be received well by the organization (or the Board). You might possibly even get penalized for stepping out there. This is a simple reality about leadership. You ARE on point. You were put there to make decisions.

Not all of your choices will be applauded. That is your risk of being the leader.

Take Inventory

I challenge my executive coaching clients to periodically re-calibrate by reviewing their decision making patterns. The question is whether the recent decisions have been consistent with the picture of the leader they want to be, not the leader they’ve been before.

Staying true to the leader you want to be should drive your decision-making process. You can still incorporate all of the team dynamics you want, but the final choice rests squarely on your shoulders.

That’s why they pay you the big bucks! (OK, that’s funny for many of us.)

The Perfect Tool in an Imperfect World

Managers are worried about their remote workers. If you’ve never had anyone work away from the office before, it can be unnerving. How can they trust what is going on? Are hours being used wisely? How can I make everyone more accountable?

On the flip side, employees who work remotely worry they are not going to be given credit for the effort they spend and the work they produce.

Having this air of uncertainty doesn’t help anyone feel productive. I’ve heard of talk about upping your communication. What does that mean? More zoom?

Leaders providing clarity of purpose, assignment, and mission must have ways to drive accountability. Simply talking more won’t get there.

It’s not a perfect system.

How can the two sides connect to provide clarity of expectations and certainty of delivery? Well, you can have daily zoom calls, but who wants to do that forever?

You could build a giant database but who needs that burden piled on top of the already difficult process?

There is actually a very simple yet elegant system I’ve used for years. Calling it a system may scare some people away already. Maybe process or habit is better.

Explaining the Solution

The process is called Big 5. If you’ve followed my blog for any length of time I’ve written about this before.

But now is an especially significant change in workforce activity.

Big 5 can be the missing link for all you leaders who are worried about productivity and workers who wonder whether the boss knows your value.

Here’s how it works.

On a regular basis, every employee (managers included) writes out five goals or expectations they have for the upcoming month. These would be your ‘big rock’ priorities or ‘must wins’.

Next you write down your five biggest achievements for the past month.

Neither of these sections is long text in paragraphs. No, it’s simply bullet listed items.

You can add some comments about resource needs, constraints, etc. But focus first on goals and accomplishments.

Then send it to your boss.

gratitude smile

The boss can review and give feedback. It becomes a flash moment of coaching between manager and employee.

“I like your goals 1 thru 4, but let’s talk more about number 5.”

“Wow, I had no idea you got so much done last month. Thank you for such a big contribution.” Or…

“Sam I like what you can do for us. However I see you’ve been struggling with this remote working environment. Let’s talk about ways I can help you.”

When the next period rolls around, the things you said were goals should become accomplishments. Now, you update the goals.

Take really big, longer term goals and break them down into those bite size tasks.

Frequency of Reporting

Usually, when I teach Big 5, we start with monthly check-ins. However, with the massive change in the workplace, like what we have right now, you might ask for weekly updates.

I once ran a large project with very high velocity, rapid-fire activity. A weekly check-in made more sense. I was providing my client with a status report every Monday, so I had my team do a weekly Big 5.

When they left on Friday, they dropped me their individual reports. I could compile them into a summary picture I gave the client on Monday.

It was powerful, productive, and very effective. Huge goals were achieved, deliverables were met, and the client was very happy with the results.

What About Me?

You might be saying I don’t have a team, but I do have a boss.

Ok, write your Big 5 and give it to the boss. When he/she says “What’s this?” Explain it to them. Say you want to create more clarity and you believe this can help.

That is exactly how I was introduced to Big 5. The colleague who created it actually worked for me many years ago. We were going through tumultuous times in our industry and days flew by.

Finally, one day he dropped a printed copy of his report on my desk. Sure enough, I said, “What’s this?” He explained. We had a brief discussion about the content. He left with perfect clarity of my expectations for him and his team.

Next month he was back again with an update.

And we thrived after that with better clarity, alignment, and a sense of achievement. Sure, we had meetings in between, but the big objectives were being conquered.

Fill the Gap

If you are worried about the productivity of your team, introduce the Big 5 process. If you don’t think your boss understands what you do, give them a Big 5 report. Rinse and repeat.

I’ve added a special online course to my curriculum just for Big 5. If you are interested in learning more, click here. I am offering a special 40% discount for readers of this blog. Yes, regularly $47 now just $27 while this article is in circulation until June 15, 2020. Again, click here to take advantage of this exclusive offer.

Big 5 has even replaced employee ranking and annual assessment tools. If you’re doing Big 5 monthly, when the annual review comes around, you have 60 data points to discuss. That, my friend, is powerful.

It’s by far not a perfect work world right now. Why not use a more perfect tool to manage the crisis?

Big 5 Performance is created by Roger Ferguson of ISIHRConsulting. Big 5 has an app to automate the process. It even manages the reporting with the next level up managers. If the app is something you want for you, your team or your company click here.

6 Great Questions to Lead Your Team

Being a leader requires the ability to build rapport with your team. Those following you must have good reason to do so.

Every time you have a one-on-one talk with your employees, you have a big opportunity to add to and build that individual rapport.

However, with the COVID-19 pandemic, too many teams are separated, working remotely, and having trouble connecting. Or do they?

The very best leaders I know have been using the following six questions (and then some) to stay connected, stay in communication, and thrive during this period.

Use this in some form or another every time you get that golden opportunity to talk to each individual on your team.

The 6 questions are:

Where are WE going?

Ask this intentionally so that the employee or follower is able to express in their own words their understanding of the current state. Let them tell you what they understand to be the mission and direction.

If the answer catches you off guard, then maybe you have a big disconnect that needs to be handled immediately.

The “we” here is about the team. Be sure to gauge whether the individual’s understanding is in step with the team direction you hope for.

Where are YOU going?

This is a logical follow-up to #1. If the person expresses a correct team direction but shares a personal variance in what they think is happening, then you have another opportunity to connect and correct.

The where are you going question also measures engagement. When an individual has begun to disengage with the team, they must be offered the opportunity to reconnect.

What do you think you are doing well?

This is a great opportunity to let the individual team member express their pride for what might be working for them. Let them share their focus.

Again though, if there is a bit of misalignment, this is the perfect opportunity to realign, recalibrate the role and the duties to set the path for better performance.

By allowing the person to share, you open the communication letting them state in their own words the accomplishments they view as significant.

What are some suggestions for improvement?

Open the door for individual dialogue about ways to improve things. The people who are on the frontlines see things differently than you. Be open to listening to these observations. You just might get the next great idea.

How can I help?

This may be the most powerful of all questions a manager/leader can ask a follower. Letting them know you are there to help is the biggest proof of your commitment to seeing them succeed.

This is an especially important question during remote working conditions. 

Don’t ask it if you don’t mean it, but use it sincerely and you will see team commitment rise significantly.

If something is suggested, you must follow through to get it resolved or delivered. Don’t let this golden opportunity fall flat on its face from your inability to deliver.

If the ask is too big, then say so. Explain what the limitations are, but be real. Let the person know they were heard and that you understand.

What suggestions do you have for me to be a better manager?

This is last but by no means the least of these 6 questions. Again, your hope should be to receive sincere feedback. Your response should be an open acceptance of what you get told.

If all you do is ask the question but recoil, then you’ve missed the opportunity.

However, if you take the suggestion and do something with the feedback, you build great rapport and trust.

Speaking of Trust

Trust is at the root of the best performing teams. Building an atmosphere of high trust keeps the whole team engaged with you as the boss. Having the rapport through regular, recurring one-on-ones with your team, using these six questions, will keep the trust growing.

In a recent study conducted at Google, they spent two years researching what made some of their teams perform better than others.

The overwhelming answer was “psychological safety” or TRUST. When teams created a safety net of trust, team members performed at much higher levels.

I’ve developed the following model to help explain the six elements for building and maintaining trust within your team. This model has been used by industry giants in several different settings. 

Team Trust

When trust is present, people can accept bad news. They won’t necessarily like it but they can better accept it when they know you have their backs. They get to that end by seeing you make the effort to build the rapport at each chance you get. As rapport improves, so will the trust they have.

Call to Action

If you are a manager or executive who needs a little help with any of these ideas, perhaps a coach can help. To learn more about the coaching I do, schedule a call to speak with someone about the programs and ways we can help.

Are You Ready to Take a Chance?

As businesses across the globe begin to ponder their choices for reopening in a post-COVID-19 world, people will be faced with choices. While governmental restrictions dictate some of those choices, it appears all other choices will be left up to the owner/manager. Are you ready to take a chance?

The choices will involve taking chances. How are you set for taking a chance? Here are just a few of the situations I am seeing among the businesses I serve.

Leader making choices

Social distancing is still going to be a ‘rule of the road’. Large companies with grand office footprints are talking about limiting on-site presence, at least for the near future. Ideas like allowing only those employees with enclosed offices to return to work first. Cubicle workers will stay home a bit longer.

Restaurants are looking at separating tables by six feet, reducing seating areas. Stores may keep the Plexiglas panels they have installed at checkout stands.

As an executive, leader or manager making these choices, you create a risk for taking the chance to do something one way or the other. How will you handle that?

The Basis for Decision

Responding to the post-crisis world will be testing your leadership resolve. Do you have the ‘metal’ to stand firm in your convictions about the right thing to do? Clearly acting too soon to deploy large numbers of employees, patrons, or traffic in your facility may tag you an outlier. Are you ready to accept that risk?

The process to make these choices will demonstrate what you have been made of all along. As John Maxwell says:

“Experiences make us, but crisis reveals us.”

How will you be revealed in the face of the crisis around you? As the world finds its new normal, will your leadership character be strong or weak?

Core and Edge Thinking

There is a good explanation for dealing with taking chances as a leader. It has to do with the agility you have in moving from your core out to the edge. Let me explain.

Your Core is the center of your leadership framework. It is made up of all your beliefs, values, and relational experiences. The core includes your technical training and experience too. Likely you have worked hard to develop your leadership core. Just like working on your body’s core at the gym, having a strong leadership core makes you a better leader.

Diagram of core-edge-agility

Your core provides the foundation of who and what you may be as a leader. It inspires your own sense of right and wrong, weak and strong.

However, your core can become your comfort zone too. You might be one who finds safety in staying very close to the core. This can be the downside of relying too much on core strengths.

Then There’s the Edge

For every one of us, there is an edge out there. The edge is the horizon of opportunity and challenge. The edge is where new growth happens. It is often an unknown situation or circumstance.

This is why taking a chance is a good example of being on the edge. The risk that is associated with going out to the edge is what makes leadership challenges so significant.

Explorers love the edge challenge. Finding new horizons.

That is why your willingness to go out to the edge is as much an indicator of your leadership prowess as is your core strength.

Agility

The third dimension of this model is called agility. Agility is a leader’s ability to move smoothly from core thinking to the edge and back again.

On one hand, being willing to freely go out to the edge is good, but if you get stuck there, you’re in trouble. You have to be able to get back to your center, your foundation. Think about Apollo 13.

taking a chance with core, edge and agility

Agility is the beauty of good leadership. Keeping your values high yet exploring new opportunities to grow and prosper your team, your work, and your business. By gracefully going to the edge while maintaining clear visibility of core strengths, you become a trusted leader.

Back to the New Chances

The new normal we are looking to establish represents the edge for all of us. The way we define the edge may be different, but it is an edge nonetheless. If your core cries out for certain values and expectations, but the edge is not clear, you are dealing with taking a big chance.

Your agility will be the factor that determines your success. Ask yourself what it will take to move forward.

Will an old habit of decision making fail you in this new crisis? Will you be afraid to take chances?

Or can you effectively, maybe even boldly, make the right decision to choose next steps for your business? By exercising your agility you can go out to the new edges, do what you have to do, then know you can always return to your core for strength.

Note: Core, Edge, and Agility concepts courtesy of Lee Hecht Harrison

Certain graphics courtesy of 123rf.com and unsplash.com

Adversity and Leadership-Are Leaders Born or Made?

business leaders

‘Are leaders born or made?’ is a question often asked whenever there is any debate regarding leadership.

Seeing the examples around us, of people coming from humble backgrounds and see them raising to success makes us believe that leadership is a skill that can be learned. Anyone can be a leader if nurtured in an environment that instills in him/her the confidence, consistency, power to make decisions, and the adaptability that is required of a leader.

Leadership is not a trait or something that is in your genes, it is a skill that anyone can master upon by focusing on polishing one’s persona. In the world of marketing, good leadership is a force that attracts customers and branding agency, thus, resulting in the success of the business venture.

Whether it is business, sports, politics, or any other domain of life, a set of a few skills, experience, and self-development are required to become a successful leader. No matter how intelligent or charismatic your personality may be, it is of no use until you are skilled at dealing with the issues within the particular domain you are working.

Here are some tips that support the idea that ‘leaders are made’ and will help you polish the leadership skills that are vital to your success:

Bringing Vision to Reality:

To be a true leader it is important to have a clear vision and goal. You cannot start working in a vacuum unless you are aware of what you want to achieve. Having a definite goal is not just helpful for the leader but also for the entire team.

It gives you a clear direction on how to reach your goal.

To lead a team, it is essential for you to fully understand and execute your plan. For this matter, firstly make list a list of things required to achieve your goal. Make sure to design an easily achievable plan.

The next step is to convey it to your team with clarity and be open to suggestions. To be a good leader it is necessary to keep your team on board because you cannot do everything all by yourself.

Adaptability and Responsibility:

Adaptability is key to deal with the unplanned hurdles with patience. For a good leader, adapting to the changes is vital to be successful. Adaptability allows you to make informed decisions timely.

Besides, your ability to change as per circumstances is what makes you a reliable leader, thus winning you the confidence of your team members. Change is the only constant in life, and it makes you decisive. The key to adapt to change is, always be prepared for it!

Likewise, a leader should be able to take responsibility for the success or failure of the entire team because being a leader is to ensure that you are willing to accept whatever the consequences of your efforts are. 

Being an Influencer:

Your success as a leader is not just dependent on your intelligence, your persona is what makes people follow your leader. You can work on polishing your speaking skills to create an inspiring aura and make people understand and be attracted to your leadership.

Besides, being compassionate and willing to listen to what to hear have to say makes you your personality alluring. Practice well to refine your thoughts and to convey them effectively. It is easy to build a team, but it is a real struggle to keep everyone on board like a family who is willing to put in their best efforts to head to success as a whole.

Moreover, be selective with your outfit choices as we all know everyone is easily inspired by appearances. Do not go for heavily embellished or highly expensive outfits. Rather wear solid colored and slim fit dresses as they make you look more confident and organized. 

If a person is nurtured in an environment that allows people to explore their selves, be free in their thoughts and enlighten them with the skills mentioned above, we can surely make a successful leader.

Just as a poor do not remain poor until he works hard, a common person can transform into a great leader if he/she works on their self-development with consistency and motivation.

Having a motivation to be successful and leave your mark in this world is what leads you to the summit that you dreamt of, as we all believe in the cliché ‘hard work is the key to success’. 

This article was submitted by William Roy.

BUSINESS LEADERSHIP – 5 STEPS TO HELP YOU DELEGATE AND ELEVATE

delegating-at-work

Is your time getting away from you? What would it look like if you only worked the hours you want to, but got everything done? Can you effectively delegate?

delegating-at-work

One of the surest ways to break through the ceiling and get to where you want to go is to delegate and elevate yourself to your God-given unique abilities.

If you’re like most business owners, entrepreneurs, and leaders, you’re probably feeling a little stuck, with way too much on your plate. There are just not enough hours in the day. You may be feeling like you could and should be accomplishing a heck of a lot more than you are. If so, these five steps will take you to the next level:

Step 1: Define your 100% – Your 100% is your maximum number of hours per week you want to work and still remain balanced. For me, it’s around 60 hours a week, but this is different for everyone. You can’t move to the next step without answering this question. All progress begins here. The answer to this question represents your 100%.

Step 2: Determine if you’re over capacity – How much time will it take to do everything you need to do well? While this calculation is not entirely easy, it is vital. If your answer exceeds your 100%, it’s time to delegate and elevate. Therefore, move to step 3.

Step 3: List everything you do every day – It may seem daunting, but it’s worth 30 minutes and will save you hundreds of hours every year going forward. Literally list each and every activity, big and small, and then move on to step 4.

Step 4: Create your two columns – Take everything from the previous list in step 3 and put them in one of two columns. Column one is where you list everything you love and/or like to do and are great and/or good at. Column two is where you list everything remaining from the step 3 list. Once everything from step 3 is in one of the two columns, move to step 5.

Step 5: Delegate and elevate – Either stop doing or delegate the excess capacity items in the second column to the people around you until you’re comfortably within your 100%. You should also consider outsourcing the tasks that don’t fit on your perfect list. Get a virtual assistant, or find solutions where new partners can handle the workload on a contract basis. Don’t work below your pay grade.

Find the Sweet Spot

As a leader in your organization, you must operate in your sweet spot. By spending most of your time on “column 1” activities, you will. You owe it to yourself and your company. This makes you more valuable, gives you more energy, and makes you happier, which then leads to you being a much better leader for your people.

This piece was contributed by a good friend and colleague, Jeff Bain of Team Traction. Jeff is an EOS Implementer. If you want to know more about the EOS principles for growing and managing your business, contact Jeff at his website.

F-5 Framework for Leadership

Purple Unicorn courtesy BigThumbnail

Ever seen any purple unicorns? Pretty rare sightings, right? When we talk about leadership, often it seems like we are talking about something as vague and unique as purple unicorns. Leadership is in the eye of the beholder. Leadership is something you are born with. Leadership is a skill that can be taught. Leadership is the final answer. All of these are true and none of these are true.

Purple Unicorn courtesy BigThumbnail
Purple Unicorn courtesy BigThumbnail

For anyone facing a need to improve on leadership style or effectiveness, there are five core principles to master. Not 10, not 16, not 21. Yes, you can get granular, but as you first begin your journey to grow as a leader, stay centered on these five. I call this program the F-5 Framework for Leadership(TM).

  • Foundation
  • Fundamentals
  • Future Vision
  • Focus
  • Forward Motion

Let’s unpack each one.

Foundation

You have to begin somewhere. You cannot give what you don’t have. As a leader, you must establish your own foundation. The pilings must be driven deep in the ground underneath you until you reach a bedrock of guiding principles and disciplines.

These principles may have been instilled in you as a child. They might be faith based. Whatever values you bring to the moment will be tested. You must engage a full and deep understanding of who you are and what you want to be, so that you can withstand the test of trials as a leader. You will be needing to return to this foundation often.

Disciplines can be learned and sharpened to add to your foundation. Just like structures are girded for extra strength, so too can be your foundation. As challenges come to you, and they will, you must be able to stand firm on this foundation. It cannot waiver or sway. The foundation from which you operate will establish your reputation as a leader.

The foundation sets the tone for your overall leadership effectiveness. If the foundation is strong, you can take on more and greater responsibility. Your success will come.

Fundamentals

Here you add to the leadership toolkit. The Fundamentals are the attributes and skills that cover management requirements.

Management is about controlling quality, time, and money. You have to develop some mastery of being able to do that. Managers are not necessarily good leaders, but good leaders are good managers.

Fundamentals include your people skills; communication, delegation, direction, supervision, motivation, and performance. There may be technical fundamentals you bring to the table; a knowledge of subject matter. However, in the later stages of very senior management, the technical skills become less important. Instead the core principles of being an effective leader take on the greater value.

The best leaders I have known draw on their fundamentals, almost as a source of strength, from which they can prosper. Your proven experience in key areas will also be the source of some great stories you can share with an audience. Story telling is widely known as a secret weapon of effective leaders.

Future Vision

FURTURE VISION
FUTURE VISION

We say leaders are visionary or at least we admire “visionary leaders”. That is not a euphemism. It has merit. John Maxwell says that in every culture without regard for gender or age, the people identified as Leaders have these two traits:

[shareable cite=”John Maxwell”]They see more than the people around them and they see things before the people around them.[/shareable]

That is vision. You have to commit to perpetual growth as a leader in order to sustain the ability to see more and see before. Allowing yourself the opportunity to grow through coaching, reading, being mentored, or studying your leadership craft is the way to maintain this unique ability to have vision.

In today’s world we relate to the stories of Steve Jobs and his incredible vision to change the world through user interfaces with technology. He didn’t want to build hardware. He wanted hardware to be a tool for enhanced user connection to the world around them. That was vision.

Focus

Leaders maintain focus. As the world around them erupts with change and circumstance, the leader must stay focused on the destination that has been mapped. Yes, the course may take many turns.

FOCUS
FOCUS

I live near Houston. I can get to New York many ways. Yet if I intend to go to New York, I have to stay focused on that destination. The plane that was part of my original travel plan might get grounded, but if I want to be in New York, I have to find alternate ways to get there; train, bus, or car. I might even bike or walk part way, but I will get to New York nonetheless.

That’s an oversimplified example, but the principle is clear. Stay focused on the destination. The best leaders know the outcome they want to achieve. [easyazon_link keywords=”Stephen Covey” locale=”US” tag=”thredoth-20″]Stephen Covey[/easyazon_link] called it “begin with the end in mind”. That’s a perfect summation of this point. Focus on the end game, then as the work begins, you can adjust your tactical execution to stay on course for achieving the goal.

Forward Motion

Last but not least, forward motion is required. Leadership is about bringing people along to achieve the goal. You don’t push people. Rather you bring them along. Just like the chain General Dwight Eisenhower used to test his subordinate commanders. If you push on the pile, you cannot predict where it will go. You must pull it with you toward the direction you intend. The direction of forward motion should be about your vision and your focus.

Forward motion includes teaching and training of your team or your staff. They need to grow under your leadership too. The real test of the influence of a leader is not what you accomplish, but what the other people who have followed you achieve. Their lives must demonstrate the positive impact of having served under your guidance. Are they different, in a good way, for having served with you? Or did you simply complete a project or reach a goal and there is no measurable result after all that?

Purple Unicorns?

No, understanding leadership is not about chasing purple unicorns. There are these five areas that, once mastered, can help you become a better leader. Let me repeat, Leadership requires growth. That is part of your forward motion. Commit to grow where you already are. Revisit each of these five areas to strengthen your effectiveness as a leader.

Regardless of which authors or speakers you follow on the topic of leadership development, I am certain you can plug each of their teachings into one or more of these five areas. I like to keep things simple. Think of F-5 Framework for Leadership(TM) as you embark on leadership growth.

[reminder]Let me know the ways you have tried growing your own leadership effectiveness.[/reminder]

The Biggest Struggle Managing People

Recently I was asked this question: What has been your biggest struggle managing people and how did you over come it?

Hands down, the biggest struggle has always been managing up the organization. I believe that managing my own team (those who report to me directly or indirectly) could always be influenced i.e. I had some control. Ah, but managing those above me, not so much.

Courtesy 123rf.com/ konstantynov
Courtesy 123rf.com/ konstantynov

Senior execs above me in the organization were always the bigger challenge. I’ve had my fair share of superiors who needed to be lead thru everything. Fortunately, I had a far greater share of great leaders from whom I could learn.

I’m Not Ok You’re Not OK

To give you some examples, I once had a boss who would never rate any of his people higher than he had been rated by his boss. Since he was not especially effective, the higher-ups often rated him modestly, if not poorly. Guess what? So went the ratings for me and my peers. Unbelievable, but a situation I endured for several cycles.

The first time it happened, I was stunned and attempted to have the ratings re-written (I knew for sure my contributions to the organization during that period had saved expenses, increased revenue, and reduced turnover; a kind of management trifecta). But my most stringent effort for reconsideration and re-evaluation fell on deaf ears.

The next cycle the pattern emerged. My peers and I banded together, but again, got no resolution. Finally, the guy got shipped out to another department and location. Yeah!

The Emperor Has No Clothes

In another instance, I had a very senior executive to whom I reported that would not accept any bad news whatsoever. It didn’t matter how brilliant my plan to fix the problem might have been, if anything was going wrong, this person just simply didn’t want to hear it. I soon figured out the chief reason for this behavior was fundamental fear of failure. I wasn’t afraid, they were.

My solution was to proceed to fix things my way, getting whatever buy-in I needed from as many stakeholders as possible without ever tipping my hand to the big boss. This normally would never be my go-to way of doing things, but, under this scenario, it worked. It was far easier to take the proverbial bull by the horns and fix a problem rather than fight the battle to tell the boss.

Source: Pressmaster/Shutterstock
Source: Pressmaster/Shutterstock

There Are Ways to Manage Up

Here are several key ways I have found to be successful in trying to manage up the organization.

1. Never have a problem without a solution –  The person to whom you report doesn’t need more problems. They need results. It increases the higher up the organization you go. Taking a problem to your boss without having a recommendation for the fix, is a bad idea. After all, if you can’t fix things, why do they need you?

As soon as you recognize that something is going wrong, create the solution. Get answers. Build a strategy to implement the fix. Then you can report the problem along with the proposed solution.

Unlike my one story above, most senior managers do want to know when things are sliding. They will appreciate your initiative to have a recommendation rather than merely dumping the problem at their feet.

2. Do for them what you would want done to you –  OK none of us are qualified mind readers. Sometimes you have to guess at what the boss wants. The place to start is with your own value structure. What would you expect to be done in a particular situation?

Craft any ideas or solutions around your own expectations first. Once you present those to management, you can begin to adjust based on their response.

The upside for doing it this way allows you to stay true to yourself. If the boss likes it, bang! You are aligning in a good way. If they don’t like it, then you can easily adjust your approach and deliverables using your own value structure as the baseline.

Yes, sometimes you will learn that things will never align. That’s when it is time to dust off the resume and start looking for another job.

[callout]For more ways to enhance your leadership effectiveness, check out my new book
The Uncommon Commodity: The Common Sense Guide for New Managers“.[/callout]

3. Drive better communication – If you are sensing that you cannot understand what the boss above you wants, ask for clarity. I do not recommend asking in a needy sort of way. Rather I suggest using phrase structure like “this is what I am hearing, does that align with what you meant?” Give them feedback that covers the key elements of whatever assignment or expectation is in scope right then.

Work to gain clarity, even if it means offering a written summary for the boss to check off on before you go the wrong way.

4. Create your own tracking system –  Maintain control of your accomplishments and contributions to the work effort. A colleague of mine, Roger Ferguson, created a system he calls the “Big 5”. It’s ingenious yet so powerful. It simply involves writing out your top 5 accomplishments for the prior month. Add to that 5 goals for the new month. If you want, add a third section of 5 areas for growth and improvement.

Prepare this Big 5 report before the 5th  of each new month. Give a copy to your boss. It should be on one page. Ask for their feedback. This is a superior way for you and the boss to get on the same page (no pun intended).

Every time I have explained this to a coaching client, the feedback I get is stunning. Bosses that could never focus can now do it with ease. Communication syncs up and progress is made.

I might add that the other benefit of doing this is that at the end of your review period, you will have a library of meaningful information to share during the review process.

Conclusion

Managing up the organization is a tough task. Using these few ideas can make the climb much easier.

Copyright: iqoncept / 123RF Stock Photo