TERMS AND CONDITIONS
These terms of service apply to your use of all of the sites and services owned or operated by HeadwayExec, LLC (collectively “we,” “us,” or “our”), including DougThorpe.com, NewManagerUniversity.com, NewManagerAcademy.com, 12Point5Ways.com, and any other site that we have owned or operated, do own and operate or may own or operate in the future.
If you need to reach us, please contact customer support at: [email protected]
Or, you can mail us at:
711 S. 11th St., Suite B
Richmond, TX 77469
By participating in any of HeadwayExec, LLC’s events, teleseminars, or webinars, you understand that live events may be recorded. You agree that HeadwayExec, LLC has the right and permission to use such recordings should they include your name, likeness, voice, biographical details, testimonial, or photograph for marketing, advertising or any other purpose in any media or format, online and/or offline, now or hereafter without further compensation, permission, or notification. You understand and agree that all recordings are the exclusive rights of HeadwayExec, LLC and you will not ask for or expect compensation for the use of recordings or photographs in which you appear or speak. HeadwayExec, LLC owns all rights of any audio, video, and/or photograph captured during any of our live events.
We offer a 30 day refund policy for the New Manager University program. If you are not satisfied with this program, you may request a full refund within the first 30 days. We do ask that you let us know the reason for cancellation in order to continue to improve our program. All sales herein are final after 30 days from purchase. There will be no refunds, credits, or exchanges after 30 days from the purchase date.
Restrictions On Use
The information, services, products, claims, seminar topics, and materials on our websites are provided “as is” and without warranties of any kind, either expressed or implied. We disclaim all warranties, expressed or implied, including but not limited to implied effectiveness of the ideas or success strategies listed on this site as well as those that are provided in our products or to our participants in our online trainings and at our events. The only exception is the guarantees of satisfaction that are clearly labeled guarantees within our websites. We do not warrant that any functions contained in the websites will be uninterrupted or error-free, that defects will be corrected, or that the websites or the server that makes them available are free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use of the services, products, information or materials in our websites in terms of their correctness, accuracy, reliability, or otherwise. You assume the entire cost of all necessary servicing, repair or correction to your system. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. We do not endorse, warrant or guarantee any speakers, products or services offered on our websites or those we link to. We are not a party to, and do not monitor, any transaction between users and third party providers of products or services.
Limitation On Liability
HeadwayExec, LLC, its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, and directors will not be liable for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary, or other damages, including loss of revenue or income, pain and suffering, emotional distress, or similar damages, even if HeadwayExec, LLC has been advised of the possibility of such damages. In no event will the collective liability of HeadwayExec, LLC and its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, and directors, to any party (regardless of the form of action, whether in contract, tort, or otherwise) exceed the greater of $100 or the amount you have paid to HeadwayExec, LLC for the applicable content, product or service out of which liability arose.
Our websites are not directed to children under the age of 13 and we will not knowingly collect personally identifiable information from children under 13. We strongly recommend that parents participate in their children’s exploration of the internet and any online services and use their browser’s parental controls to limit the areas of the internet to which their children have access. We may, at our discretion, require users under 18 to obtain the consent of a parent or guardian to view certain content, and we may limit access to certain content to users above a specified age. You agree to abide by any such restrictions, and not to help anyone avoid these restrictions.
All the data we collect is protected against unauthorized access. We will not sell, trade, or give your personal information to other companies or organizations. Please note that if you give out personal information online through a discussion board or posting site, that information can be collected and used by third parties. Although we strive to protect our users’ privacy, we cannot guarantee the security of information you post in these forums.
When addressing financial matters in any of our websites, videos, emails or other content, we’ve taken every effort to ensure we accurately represent our programs and their ability to improve your life or grow your business. However, there is no guarantee that you will get any results or earn any money using any of our ideas, tools, strategies or recommendations, and we do not purport any “get rich schemes”. Nothing in any of our communications is a promise or guarantee of earnings. Your level of success in attaining similar results is dependent upon a number of factors including your skill, knowledge, ability, dedication, business savvy, network, and financial situation, to name a few. Because these factors differ according to individuals, we cannot and do not guarantee your success, income level, or ability to earn revenue. You alone are responsible for your actions and results in life and business. Any forward-looking statements outlined on our communications are simply our opinion and thus are not guarantees or promises for actual performance. It should be clear to you that by law we make no guarantees that you will achieve any results from our ideas or models presented, and we offer no professional legal, medical, psychological or financial advice.