This week we celebrate Thanksgiving. Yes, I’m writing from my home in Texas and yes Thanksgiving, at least the one I’m talking about is American.
In preparing this piece, I looked back at my annual Thanksgiving messages. I was struck by what I thought was simple prose at the time, but turned out to be more prophecy. (On my blog page, use the search box above and type Thanksgiving to see what I mean).
In the past I have written about social conditions, political conditions, the need for leadership, and of course family.
Somehow the events of 2020 make everything pale in comparison.
The Top 10 for 2020
If you will allow me, here is my Top 10 list of things to be thankful for in 2020.
10. We still live in a free country where opinions are able to be expressed despite growing tension about doing so. I fear we’re losing that ability to come together to discuss and honor opposing opinions. So I pray we change that soon.
9. We have a diverse economy that can sustain pandemics. It may take a hit, but we don’t sink the ship.
8. I have friends and colleagues to remind me to be humble.
7. I still have the ability to learn; learn to be a better coach, a better teacher, and a better person.
6. I have clients who seem to appreciate what we do together. I never take that for granted.
5. I have you to read and follow this blog and my podcasts. Your feedback keeps me on my edge and hungry to do more.
4. I have a valuable network of mentors who help me grow. You know who you are. You challenge me and keep me strong.
3. I have some very special friends who are loyal, supportive, caring, and honest. That’s the most important part, honesty.
2. I have a beautiful family; my wife Susan, my kids, and grands. You all keep me on my toes. I love you tremendously.
1. I thank my Lord and Savior for His unconditional love.
Some may take offense. I don’t intend to be offensive. I’m sharing my list. You can share yours in the comments below.
The Leader’s Obligation
As I think about this list, the big question that emerges for me is this “How will I show up?” For all the things people do for me and with me, will it matter?
You see I believe I need to show up better each day. I need to do that for myself. But more importantly I need to do it for those who are counting on it.
If I roll out of bed and decide to ‘mail it in’ one day, who gets hurt? They do. The people who are counting on something from me.
That is what leadership is about. If you lead people, they are expecting something. You better show up and deliver.
If you’re not ready or willing to do that, you need to step away from your leadership role. If you’re just there for the payday, step away. If you only want the recognition, step away.
Step away and let someone who wants to serve others take the role. The people deserve that. We need those kinds of leaders, everywhere.
Will you show up? And be that kind of leader? I hope so. My pledge is to be there. Will you be alongside?
The following article is contributed by a dear friend and fellow Silver Fox Advisor, Dick Hendee. He captures some important thoughts about the holiday season that starts with November.
November is a month with many things going on. The month starts off with All Saints Day on the first day of the month, Election Day on the first Tuesday of the month, Veterans Day on November 11th, and of course, Thanksgiving Day on the fourth Thursday of the month followed by the very special day for all retailers, “Black Friday”.
This year probably more than most recent years, each one of those days has a very special meaning. Almost everyone knows someone who was lost to Covid 19, so All Saints Day is a time to remember those loved ones.
Election Day is always filled with excitement and anxiety, and this year that anxiety looks as if it may extend into 2021.
On Veterans Day we honor all the brave Americans who fought for our freedom and way of life. Thanksgiving will be different this year, and although we all have much to be thankful for, we may still be likely to question why we have had to endure this pandemic.
Finally, if you are a retailer, you undoubtedly will be hoping “Black Friday” does in fact put your business in the black for the year.
This Thanksgiving I will be giving thanks for all the business owners who stepped up to the challenges they faced in 2020. They made the extremely tough decisions to cut their expenses, change how they delivered their products and services to their customers, and in many cases, to completely re-engineer their businesses.
We are all aware of what small businesses mean to America, and once again America’s small business owners rose to the challenge and demonstrated they can do anything and overcome any obstacles.
I am so proud of all the small business owners I have worked with this year, and I am so pleased and humbled that they allowed me the opportunity to be part of what they did and had to do to keep their doors open and the cash register ringing.
Some of these business owners took advantage of the assistance programs that were made available, but many of them chose to make it without any assistance. I applaud both options and must certainly give credit and support to the decision each owner made.
In closing, please let me offer a quote from Jon M. Huntsman, Sr. who said,
A crisis creates the opportunity to dip deep into the reservoirs of our very being, to rise to levels of confidence, strength, and resolve that otherwise we didn’t think we possessed.
Happy Thanksgiving to you and your family. We look forward to continuing to provide the small business owners of the greater Houston area advice, consulting, and mentoring throughout the remainder of 2020 and in the new year ahead. I encourage you to visit our website at www.silverfox.org or www.silverfoxadvisors.com to learn more about the Silver Fox Advisors.
2020 has been a dumpster fire. Pandemic, economic trials, election battles, remote working, killer hornets, hurricanes, and mandated lockouts. What else can go wrong, right?
And it’s hard to believe we’re poised to launch into 2021 just a few short weeks away. Can you say “Yippee”!
With year-end upon us and a new year right ahead, people start thinking about new year planning. This article is not another push for goal setting. It will not be about the next great program or self-help eBook. The topic I’d like to share seldom gets mentioned in any Top 10 list of attributes for managers. Yet, I feel obligated to bring it up. What am I talking about?
The topic is GRACE; not a person or a thing. Rather, in my humble opinion, grace is a state of mind. We can’t earn it. Many feel they don’t deserve it. So, I believe that is why I have yet to find the topic of grace being spoken about in any of the management and leadership books I follow.
Maybe you first heard about grace from a Pastor, Priest, or Rabbi. No, this will NOT be a Bible study article. I simply want to tell you about adding grace to several parts of your life as you close 2020 and enter the New Year.
What is Grace?
Please allow me to explain my thoughts about grace, then we will apply them to your situation.
First, I said grace is a mindset. It lives halfway between your head and your heart. You can over-think it, thus killing the spirit of it. Or, you can over-give it, thus defying the logic of what you might need to be doing with it. It is a delicate balance of thought, logic, emotion, and self-worth.
Next, it does include a dose of forgiveness. Forgiveness not just for a moment, then later to be revoked, but permanent. Wiped clean, wiped off, wiped out.
Then, in modern terms, grace gives us the break you need as in ‘give me a break’. It cuts you some slack. It soothes the hurt. It takes away the sting. It is the essence of ‘let it go’. My eldest son calls this ‘breathe’.
There is so much more to grace, but I will leave it at this for now. So with these ideas in mind, how should you and I apply grace? I have several recommendations.
Where Does Grace Need to Be Applied?
First and foremost, apply it to your own life. No one ever grades us harder than we grade ourselves. Grace allows you to add a curve to the grading. It gives you bonus points.
Giving yourself grace for the things that have not worked out helps to eliminate negative forces that can cripple our effort to move forward. When you look back at 2020 or beyond, are you haunted by things not done? Do you lament the decisions you made? Do you beat yourself up over relationships that went wrong or business deals that did not work out?
If you said YES to any of those, you, my friend, need some grace in your life. Decide when, where, and how you will give yourself some grace so that the New Year can get going without hurdles.
Next, if you manage people, what grace do you give them? We all know there are boundaries and standards that must be applied at work. But your co-workers are human. You need to extend some grace. It is a certainty that someone somewhere in your circle will fall short of a goal.
Once the required administration of the situation is complete, do you offer grace? You can demonstrate grace by establishing a work environment where the employee feels the slate is truly wiped clean once any offense is addressed.
Sidebar – Yes, I know managers must deal with disciplinary matters that set up probationary periods. So there will be a cloud over the employee while that period is in force. While this is happening, will you treat all other aspects of the person’s work effort with grace?
The other area in your life where grace is vitally needed is family; starting with your spouse (if married), then your children. Have these people committed some offense for which you have yet to forgive? Have you thought about giving them grace?
Being a leader requires the ability to give grace.
Here are 5 key questions about grace.
When was the last time you visited the topic of grace?
Has grace been given to you lately?
Do you owe yourself some grace?
Who do you know that needs you to give them grace?
Will you add grace to your leadership toolkit in 2021?
Thank you for your faithful following this past year. Here’s to a bright and prosperous 2021!
PS – Here’s a little fun video for you to enjoy about 2020 by Penn Holderness; an amazing artist.
The other day I was running errands and stopped at my bank. I went inside, did my business, and went back to my car. As I sat there checking emails, I was surprised by my passenger door opening with a young lady standing there.
She looked up at me, shrieked, and said “Oh my God!”
I looked at her then noticed that across the parking lot behind her was a vehicle exactly like mine with her husband sitting in it startled with a surprise too.
She apologized and gently closed my car door, exiting to her vehicle.
I shouted at her husband, asking him if he wanted to keep her. He said “Yes, I do.”
I said “Well, she’s all yours. Have a nice day!”
As we both drove away, I was thinking about FOCUS.
Clearly that young lady was very focused on something. So focused that she ignored the distance between her car and mine, simply letting the “impression” of a similar car influence her choice for opening the door.
I too was very focused on emails form my phone and ignored her approaching my car until it was too late and she had swung open the door.
It made for a good laugh, but could have been far worse.
As leaders, we can get so laser-focused on an idea we lose sight of other opportunities or we ignore facts and circumstances that could impact our outcome.
When was the last time you got focused like that?
I have the odd opportunity to work with leaders on both ends of the business spectrum. I coach executives in some of the largest companies on the globe, like ExxonMobil and UPS. I also coach entrepreneurs and sole proprietors who are busy building new companies.
Yet the similarities I see are common to both. Running an organization requires thoughtful, dedicated leadership. Good management is not enough. You have to demonstrate real leadership. (I’ve written about the differences between management and leadership HERE).
Leaders can get blinded by ideas that create an intense focus on going one way or another. Once choices are made, nothing will persuade them to change direction. That can have a disasterous effect.
It’s one thing to be committed to a decision. Sure, the team wants you, their leader, to be certain on which way you want to go.
However, putting your head down once the decision is made can be problematic.
It’s a Tricky Balancing Act
I realize it can be tricky to be decisive yet open to other input. I do believe there are ways you can still make solid decisions and stay sensitive to things happening around you.
Here are some of the best ways I’ve seen work.
First, keep your team engaged. Just because you made the decision doesn’t mean your team should be shut off from reporting changes. For some reason I’m thinking about the submarine Captain and his crew. You’ve likely seen the war movies, you know what I mean. The Captain shouts an order but the crew is reporting back information they see on their monitors.
Next, have a reporting mechanism that works. In Six Sigma process improvement, there is a model known as DMAIC. It is an acronym for Define, Measure, Analyze, Improve and Control.
DMAIC is the core of continuous imporvement of your process. By following these steps, you gain insights that you might not otherwise pay attentiion to.
Lastly, maintain communication with your team. Engage them for their valuable input. Even once the “ship” is underway, you have to allow course corrections to maintain a successful voyage. (Watch Greyhound with Tom Hanks to know what I mean here).
The Leader’s Challenge
The next time you make a big decision, don’t forget about keeping your eyes open for situation and circumstance around you changing. Don’t let your focus be so blinding that external factors get missed of overlooked.
Starting and running a small business can be a blessing and a curse. The dream can become a nightmare. Yet there can be great rewards too.
There are so many things that can get in the way of running and owning a successful business. You hear people talk about “cash is king” or growing the sales pipeline, closing more deals, making payroll, and creating satisfied customers.
While these are all very significant issues for a business owner there is one thing that is even bigger than all of these put together. Do you have any idea what it may be?
Wait for it…..
Your ego. Yep. Good old fashioned pride.
Let me get straight to the point.
Small Business Owner’s Fear
Letting your pride or ego get in the way can be the exit ramp to disaster. On one hand, entrepreneurs must be fearless. They have to start with a whole lot of courage. For that, I applaud you.
Think about it. You hear stories of people quitting their day job to start a business. That takes guts and sheer willpower.
However, that same dogged determination can become the owner’s death sentence too.
The Paradox of Success
Many years ago I wrote a piece I call the “Paradox of Success.” I got this idea after watching dozens of my banking clients go through similar situations. It goes like this.
For those of you who have actually ventured out to start your own company, you understand the intense effort and tremendous satisfaction you achieve by watching the company grow.
Those first few profit dollars start to roll in. Real profit, free and clear. No debt, no more obligations to pay off, pure, real profit. For all the planning, sweat equity, real equity investment, and down-right hard work, you eventually arrive at the threshold of the very thing you set out to accomplish…. SUCCESS!
Ah, but beware. The very thing you strive so hard to achieve, that is your company’s success, can start the downward spiral to eventual destruction. Perhaps even the infamous “implosion” of the company. That is the phenomenon called the Paradox of Success. In other words, success brings failure. How can that be? Let’s explore the full timeline.
First the Beginnings
As was described, the founder sets out to open his or her own business. Perhaps it is a sole proprietor, maybe “Mom and Pop”. It can even be a couple of good friends who decide to start something together. The actual legal structure does not particularly matter at this point.
The focus is on getting going and having that first order come through the door. Days and weeks go by. The founder(s) perform all the daily chores….everything! Sales, marketing, bookkeeping, systems, purchasing, supplies, advertising, contracts, payables, receivables, answering phones, sweeping floors, cleaning the bathrooms…everything!
Next, business starts to grow. The word is out. Your business has something people want and need. Your service ideas are working very well. Customers like what you have. Word of mouth even starts to grow. You are getting business from sources you had not really thought about at the start.
Finally, the business becomes more than you and your partner can handle. You decide to hire your first employees. This becomes turning point number one. New employees do not bring the same levels of dedication, commitment, and energy you had when you started the business. Your ideas are not their ideas. You must start to train and coach to be sure the new guys on the bus are fully on board.
Moving Further Toward Success
The service levels you created and nurtured must be sustained. The principles on which you founded the business must be reinforced. There needs to be a feedback process and a monitoring mechanism to be sure your values and principles are being followed.
Almost daily you feel the tug of contention for your time. The time spent to make the direct business contacts you enjoyed making at the start must now be juggled with the effort to resolve internal issues. Perhaps you add a few more hours to the week. Certain tensions become more frequent.
With employees present, interpersonal matters start to creep in. Sally doesn’t like Susie. Bob and Ted argue over sports teams and their preference in cars they drive. None of this is contributing the business. The founders become referees. Hostilities can even boil over when customers are present. A lack of leadership or even a momentary lapse of leadership can become significant. Who can handle these things?
Phase Two Begins – Leadership
Then, mid-managers are hired or appointed. Surely the owners can rely upon other seasoned professionals to handle the staff issues and keep the ship sailing. Now a new layer is created.
For all the potential good that can be accomplished here, there comes a trade-off. Again, the founders’ values have to be enforced, promoted, espoused, heralded, and cheered about.
Can the mid-manages carry the same flag? All the while the growth in volume creates a strain on the original infrastructure. Are the same tools and equipment that were used to open the business still effective? Have systems started to suffer? This can include everything from the high end network servers to the staplers.
And more importantly, who is truly watching over these areas. Have the partners brought the right skills on their own to address all the issues? Accountability for all aspects of business growth becomes more meaningful. If cash and checks are being handled, controls must be implemented. Growth across state lines adds to the compliance and regulatory burden. Specialists have to be added to the mix like legal counsel, accountants, IT professionals, etc.
The False Security
The very essentials that can help grow and expand the business become challenges to the owners. Volumes and profits continue to rise. A false sense of security here can be deadly. A failure to admit the changes that are happening underneath and any inability to properly respond to those changes can, at any point hereafter, start the spin downward.
Really this stage represents the first major turning point for the founders. The biggest and most honest question that can be asked is “Am I capable of keeping this going or do I need senior management help?”
All too often ego may enter in and prevent the good hard look at the man (or woman) in the mirror. True Leaders with a solid track record behind them have been the first to ask this question and work with the right answer. And they do it with almost perfect timing.
Yet for the owner suffering a big ego, the right questions never get asked. The talk with the person in the mirror sounds more like this…
“Wow, things seem to be ramping up. You really did it.”
“Yes, I did.”
“It feels different now, but that’s nothing to worry about.”
“Just keep it going. We’ll be fine.”
Then one day the wheels fall off. The big accounts start to go elsewhere. Your pricing gets squeezed and you have no answer. The market shifts out from under you and you missed the warning signs.
Or worse yet, your team abandons you because they hate working with you. The few customers you have left eventually leave because the service is terrible.
It happens in all kinds of business. Every day. The tipping point is where the owner’s ego gets bigger than even the greatest of success.
A Cautionary Tale for Small Business?
Maybe so. But it doesn’t have to be. You can get help. You should get help. Is today the day? Business advisors or coaches can help you make sense of the new levels of growth and prosperity. They can help you see you way to even higher levels of success.
But you have to make the call. Don’t let ego stop you.
You might be offended by that question. Yet if you think about it, so many of us are living just that way.
What do I mean? I mean going through your life and career without a purpose. You might be riding the wave of circumstances. Some things were great experiences, others not so much.
You might have built a successful career, but are you feeling fulfilled? Will your legacy matter to anyone?
I meet a lot of professionals who went the route of working for big corporate giants. They made it through 5, 10, 15, or even 20 years then something happens. A merger or a market crash causes the company to downsize. They land on the shortlist of people heading out the door.
As they face the uncertainty of job hunting, they are bewildered, even empty. They don’t know what they want to do.
But how did you let that happen? More importantly, how can you change it now or avoid it entirely?
That Sense of Purpose
It all starts with finding a sense of purpose. As Mark Twain so eloquently wrote:
If you have never figured out the why question, then you have some work to do. The best advice I could ever give you is to figure out your why.
The PPP guides you on a journey exploring key areas in your life. It challenges you to evaluate what is important and what is not. More importantly it makes you decide on outcomes you want to create in each of the important areas.
Having this sense of purpose will shape and mold the choices you make. Instead of living the usual life of wage, page, and sage, you could live a more rewarding and purposeful life.
Wage, Page, Sage Stages of Life
The wage, page, and sage version of life goes something like this. Your early years are all about the wage. What can I get paid? Yes, you might be choosing a specialty, but you still focus on getting the best pay for the work you do.
Then you start turning pages. Getting married, having kids, buying a house, etc. You’re flipping the pages of life.
Finally, you reach the sage role. Your years of experience naturally set you up for people to look to you because of your seniority. You can either share it freely or be bitter about life not turning the way you hoped (whatever that was).
Either way, the messages you share will influence those around you; bringing them closer because of your wisdom, or pushing them away because you’ve turned into a curmudgeon.
However, living ‘on purpose’ creates a certain intentionality in the things you do, the choices you make, and the people you hang out with.
Once you decide on a purpose, you won’t settle for less. You won’t take a job just to get a paycheck. Oh sure there may be desperate times due to outside forces, but in the long run, you will stay on course.
You will look for the right fit in a job and the right direction to move you on the journey to fulfill your purpose.
The people you choose to associate with will also change depending on the focus you create. I’m not saying all relationships are bad, but many are less than helpful for keeping you on track. It is easy to get distracted by friendships that don’t encourage you and keep you centered on your chosen path.
Finding your personal purpose is not as hard as some people make it out to be. There are simple yet profound ways you can discover exactly what your were meant to be doing.
If you need help uncovering and discovering your purpose, call a coach. Call me. Stop living your happy accident. Get intentional. Live ‘on purpose.’
My wife said she wanted a new kitchen pantry for her birthday. I like doing what my wife asks. Fortunately for me, ripping out the old pantry and building a new one was something I enjoy doing.
When I was growing up, a neighbor friend was a master craftsman. He had an amazing woodshop that made me get so excited everytime he opened the doors. George was his name.
George took me under his wing and let me apprentice for him for several years. His specialty was building gorgeous custom cabinets that suited just about anything the buyer wanted to do.
Back then, music systems came in huge component pieces. Turntables, tape decks, amplifiers and tuners all needed a cabinet to fit into. Great speakers came in big boxes. George made amazing cabinets out of mahogany, maple and other exotic woods. The custom cabinets George built were features in various celebrity homes in the area; golfers, singers and other entertainers.
It was so much fun to go with George on a delivery. I never knew who I might meet.
He taught me how to work with all of the tools and build solid, dependable joints for cabinets. I learned his ways of measuring and designing very nice cabinets.
All of my adult life I’ve treasured the special tools I have found. I love having a project to do. It serves as my outlet for decompressing and restoring my spirit.
Every time I start a project and as I am working through it, I think of ‘George-isms’. While his teachings were specific to woodworking, they also represented great learning for leaders.
Under George’s tutoring he taught many many concepts. As I’ve gotten older and wiser (I hope), it strikes me that these sayings have a broader fit for life lessons and leadership theory too.
Here are some of the ones I like best.
Use the right tool for the right job. Per George, if you don’t you will either hurt the tool, hurt the material, or hurt yourself.
If you’ve ever tried home fix-it projects, it’s tempting to grab the screwdriver to pry something apart. Screwdrivers aren’t made to be pry bars. Usually, they bend first.
The pressure of the prying can warp the shaft of the screwdriver, making your next attempt to actually drive a screw next to impossible.
Leaders make mistakes by assigning tasks to the wrong people. Use the wrong person for a job and you will either hurt the project or hurt the person, maybe both.
You can set people up to fail. A leader needs to watch for moments when an unintentional decision can lead to unexpected damage.
Measure twice, cut once. This may be the most famous of all carpentry sayings. It was not a George original, but nonetheless one very important lesson. If the two measurements aren’t the same, you need a third one to verify.
In the woodshop, materials can be expensive. One wrong cut and you’ve ruined a piece of wood. There is no making a piece longer once it gets cut. On the other hand, cutting too long creates a waste of time.
Delivery of finished projects always had time constraints. Wasting time on extra cuts burned the schedule.
As a leader, you need to check your facts before making a decision. Get extra data just like the second or third measurement.
Save time in the long run by being more accurate with your information. Don’t waste people’s time and resources re-doing a process.
Don’t work tired. George had a day job. So his cabinetry happened during off-hours, nights, and weekends. On occasion, he would go into the shop to unwind. But if he was too tired or mentally fatigued from his day, it was not a good idea.
The inability to focus and pay good attention could cause problems like messing up materials or hurting yourself. Not to be too morose, but George was missing the last digit on one pinky finger. Years prior he admitted losing focus and allowing his hand to get too close to a saw blade.
He claimed to be thankful it wasn’t a more severe injury. But he used it to remind me of potential dangers if you don’t respect the work area.
Leaders getting too tired can lose focus also. Take care of yourself. Find rest. Stay healthy. You can hurt someone or hurt yourself.
Lastly, mind your temper. I saw George ‘lose it’ a few times. As much as I loved the man, he had his occasional moments of throwing his temper. Never at me mind you, but if something didn’t go right, he could have a fit.
A wood shop with a larger array of power-tools is not a good place to have a temper. (Not that anyplace is good to have a temper). Things have sharp edges and heavy weights. Slamming, throwing, or flinging things is just not cool.
George was remorseful at my witnessing such outbursts. And we would talk about the circumstances.
Leaders and business owners need to mind their temper at all times. Nothing is more demoralizing to a staff than seeing the boss lose it. In most business settings I’ve ever known, there is no clawing it back once it is unleashed.
Think about these 4 basic ideas. See how they fit into your leadership framework. If you’ve never considered one of them, try it out.
Oh, and here’s a bonus message I learned later. Not a George-ism but could be.
Hi, my name is Doug. I am hopelessly addicted to taking a little white ball, hitting it with a stick, and trying to get it into a small hole 475 yards away from where I am standing. Hi Doug!
Yes, I am talking about playing golf. One day, a friend and I were out to play a round. We were having a great day of fellowship and friendship, but the golf game was not going well. Scores were higher than the Texas heat.
This round of golf was shaping up to be just like my last 3 months. For some reason, my game had dropped to an all-time low, or high when you focus on the scoring. I was playing really bad golf. The computers at NASA could not keep up with my score.
After 16 tough holes on the course (they were tough because of the way I was playing), I realized I had run out of the fancy and somewhat expensive golf balls my son had encouraged me to play. Digging around in my golf bag, I found a sleeve of some other brand of golf ball. I had liked playing the game with this particular brand but had agreed to try the other ones my son recommended.
Seeing a Change
I teed up the new ball and Whack! My shot was a straight, beautiful arc headed right at the flag on a long par 3 hole. The ball landed firm, bounced a few feet, rolled, and came to rest solidly secured on the green. Now my excitement here may seem a bit overzealous, but given the day I had been having, this shot was perhaps the most gorgeous thing I had done all day. As I strolled up, I realized I had quite a long putt. But hey, I was putting. I putted twice to score a PAR! Wow, PAR!
The next and last hole is a long par 5. It is a relatively straight hole but has water right in front of the green. I set up my tee shot, took my swing, and saw the ball launch into the blue azure of the Texas sky, tracking straight down the fairway. Hmmm, could this be a trend?
As my friend and I motored down the course, I was feeling renewed and redeemed. The second shot was still a long way away, so I strategically decided to “lay-up”. This means I was not going to play Tin Cup and shoot for the green, with all that water in front. I took out a hybrid club and lined up. Swing! Wow, here we go again.
Making Change Happen
No, not into trouble, but straight at the target area I had chosen. This magical ball spun and flew right where I wanted it to go. So now for the approach to the green. I take my trusty 8 iron and practice a few swings. Now I am ready to launch my assault.
Just then a huge wind blew into my face. Oh no; water, wind, and still some distance to overcome. I am undaunted. I have the miracle ball.
Swing! The ball rises straight up into the air, chasing forward. The wind catches and starts to push a bit left. Could it be? YES! It lands on the green.
Ok, I’ll be honest, it’s a monster putt from where this thing lands, but I am on the green of a par 5 in three shots. By the way, my friend was having his own out-of-body experience doing pretty much the same. He too was sitting right up on the green. We strode onto the putting surface like gladiators. We had our trusty putting sabers in our hands. We were going to finish this beast once and for all.
As I got closer I realized this putt was going to be my longest of the day. I paced it off at 55 feet. My friend was almost the same distance for his putt, likely 50 feet. I stood over my shot, gathered my focus, and pulled back the mighty putting saber. Swoosh! The ball jumped off the club head and started its journey over hill and dale to make its way to the hole. Then it happened. Clunk!
Right in the dead center of the hole. I had scored a birdie! One UNDER par. What a way to finish! My friend was happy for me. Then he tried his shot. And amazingly he too heard that same glorious CLUNK! Another birdie! It was a great way to finish the day.
So why do I share all of this? I am not gloating about my golf game. Believe me, gloat is the last thing someone with my score should be doing.
A change made the difference.
I switched the brand of the ball I was hitting.
All manufacturers of golf balls strive to create a look and feel that influences the play of the game. Some golf balls are softer than others. Some spin faster due to the design of the little dimples on the cover. Some don’t spin much at all. The list of attributes goes on and on.
Then I realized my game had started going bad when I started using the higher-priced balls. By returning to a brand of golf ball that had been good for me made my last two holes play entirely different.
I did not consciously change the golf ball I was using until I ran out of the former brand. A moment of necessity forced a change for me. But once I made the change, the outcome was far more rewarding.
Yes, I know, the likelihood of long term success is yet to be seen. However, given all the other inputs yesterday, the only variable that changed was my golf ball. So I am glad the change happened.
Whether you own your own company or run a large business unit for someone, you can make small changes that can yield big results. If you’d like, we can arrange a short exploratory call to talk about ways you too can realize big change with small adjustments.
Join the discussion. Leave a comment or share it with a friend.
Recently I’ve had clients mention that they may want to start blogging. I wrote this article several years ago and have shared it twice before. But for those just now thinking about blogging, but I am updating it and sharing it again.
There are plenty of reasons seasoned professionals should write their own blogs. I’ve been blogging since 2009 when I founded Jobs Ministry Southwest. Back then, it was a great way to share information with the people using our career transition services.
That modest effort got me excited about the power of blogging. From its humble start, my blog has grown into the site you see now with over 200,000 followers and growing.
Now, as my coaching and consulting businesses have grown, I use the blog to share articles on key topics for managers and business leaders, sharing thoughts about leadership and entrepreneurship (my two favorite topics). Blogging helps cast a wider net, spreading your message across the globe.
I am going to share some of the quick and easy steps I use to build the blog.
Domain names – Get yourself a custom domain name. Most registrations may cost you $12 a year (or close to that). Reasonably cheap for the significance of pointing to a brand name you build.
SiteGround Hosting services – Unless you have a brother-in-law with insane computer networking skills, subscribe to a hosting service. I’ve tried several, but have landed on SiteGround. I love their responsiveness (the site loads quickly despite a lot of overhead/functionality going on). I’ve also found their support to be world-class good. To check them out click this link.
WordPress – I’ve become a huge fan of the WordPress framework. The themes and templates give you so many options. Some custom themes you buy, but many are free. The free ones can give you a great looking site to get you started. WordPress was created for blogging and has grown into a whole discipline of its own.
Plugins – These are add-on tools you can add to your WordPress framework. With plugins, you can add awesome features like social media sharing, guest list management, shopping carts, etc. There are three critical plugins I have chosen to use.
Jetpack – a collection of tools that maximize the operation of WordPress, keep statistics, and provide hacker protection
Yoast SEO – helps optimize the valuable search engine optimization aspects of your site and all its content
Vaultpress – file backup; you never want to lose your blog
RSS Feeds – Build an RSS feed to allow your content to get distributed to other social media channels automatically as each post gets released. I use Google’s Feedburner.com tools for this task. Opening an account is free. You can customize the tool to grab your posts and push them to channels like Facebook, Twitter, Pinterest, and Instagram all automatically and spontaneously with each post.
MailChimp – Email management tools. Using an effective email management service is vital. I’ve tried several and have landed on MailChimp. I like the ease of use and the straightforward tools they offer. I know there are other services that are equally effective, but after several disappointments (and higher costs) I landed with MailChimp.
Update– As with all technology, there are leapfrog effects. One solution comes out with cool features that seem superior, then pretty soon, the competition jumps over them with better features. Aweber is doing that right now IMHO. MailChimp is still unbeatable for its free version, but as soon as your list gets bigger, you may need to switch.
Fiverr – Occasionally you need some freelance skill sets to augment what you are doing. Fiverr.com is tremendous for this. Fiverr is a collection of freelancers from all around the world. They call their projects “gigs”. As the name might imply, you can get help for as little as $5 per “gig”. I’ve used Fiverr resources for things like graphic design (videos, book covers, and logos) or getting a press release written. I’ve also used them for social media promotions to reach a broader audience for book releases or other promotions I am doing. Yes, occasionally I get a less than acceptable outcome, but I only invested a few dollars versus hundreds through other sources or contractors. It’s a winner for simple outsourcing.
MeetEdgar – This is a new addition to my list of great tools. MeetEdgar.com provides social media scheduling tools. You can set it and forget it. A coaching colleague introduced me to these guys and I was hooked at hello.
There are numerous opinions about content creation; write it yourself, borrow others, merely re-post, etc. I’ve taken the basic approach that is at the core of blogging, “my message, my voice”. Yes, I study many different sources and try to compile credible resources to cobble my articles together. Anything I use gets proper attribution for its source.
The content I write is intended solely for your use. If I can’t help you, a busy professional, do more right where you are, then I’ve missed the mark. If you decide to start a blog, you need to decide what your purpose and message will be about.
There are also great debates about when to publish and how often. The golden rule I learned early on is simply “be consistent”.
To that end, I choose to write at least 1x per week. By using the great scheduling features of WordPress I can accumulate a volume of articles and stage them for automatic release on whatever schedule I choose. By using this queueing method, I never have to worry about publication deadlines and getting writer’s block over the deadline pressure. Typically, I have content scheduled at least three weeks ahead, sometimes more.
I’ve juggled the release days of the week, experimenting with response rates and open rates. There are other blog writers I know who limit publication to once a week. If it works, great! Just be consistent. Allow your following to become reliant on your consistency.
One Last Thought About Scaling
If you have grand ideas for scaling your online business, there are tools to think about. Software like Infusionsoft (now called “Keap” because the market nicknamed them ‘confusion soft’), ConvertKit, Kajabi, and SamCart is great. However, be advised… these require a whole extra layer of sophistication in your effort to grow a business. There is a learning curve. The tools are great (I’m using some of them), but that is another level you can wait to explore once you have real customers coming in.
Disclosure: By clicking some of the links above, I may receive a small affiliate commission from the service provider. Rest assured I would not promote anything I don’t use myself. But even if I didn’t get any commissions, I really like these tools, and I think you will too.
If you want to let me help you with organizing your online presence, send an email to my assistant Karla
As I look back on my career, the major milestones are combinations of things done by choice and some by chance.
I would like to claim I had made all of my decisions by choice, not chance. That simply would not be true. Regardless of the reason for making a move, in all cases, change was the common requirement.
Whether I made a job change or location move by choice, change was there. The occasional chance happenings still required some form of change on my part.
You can try to plan your career (and I encourage everyone to do so), but some things happen by chance that alter the course of the best laid plans. Circumstances can change in an instant when companies get acquired or spun off.
Market crashes and economics alter what would have been the plan. Layoffs happen and lives are changed. Or you get unexpectedly recognized for an accomplishment and you are whisked off to another assignment.
Big change can occur almost instantly. The question is what are you going to do with such a change?
After my book “The Uncommon Commodity” was released, I got this note from a longtime friend and college buddy:
For some reason your book has pulled a one liner out of my sub-conscience, which is “if you don’t like the result, change something”.
My Dad hammered into my brother and me that one of the biggest constants in your life is CHANGE. The way he said it is “you will find the only thing that won’t change for the rest of your lives is CHANGE” or “the only thing in life that is constant is CHANGE”. He would follow that with “the better you are at adapting to change and solving problems, the better off you will be”.
Great principal no doubt, but I have found that effecting change within ourselves (I should just say within me since that is all I have control over) is very difficult. Sometimes we have to be inspired and sometimes we have been trying to make changes, but, for whatever reason, have not been successful in either making any change or in making effective changes. The human tendency to stay with or return to what we are comfortable with is a very strong instinct and quite often prevents us from making effective change.
And finally, sometimes we humans want to make changes, but don’t have the knowledge to make the best or most effective changes. That seems to be where encouragement, mentoring and life coaching stands to be most effective.
Change is a Brain Thing
When faced with change, our bodies go into a fight or flight mode. Using an extreme example, when our cavemen forefathers were surprised by a wild beast in the woods, THAT was an immediate change. In just a nanosecond, they had to decide whether to fight or flee.
Our bodies have a natural mechanism to react to sudden change. It’s part of our survival instincts. Our brains drive that response mechanism.
In our current more modern setting, science has proven we can alter our thought patterns to manage our response to many things, chief of which is our reaction to change.
In 1949, Donald Hebb, a Canadian neuropsychologist known for his work in the field of associative learning, coined the phrase “Neurons that fire together , wire together.” Hebb’s axiom reminds us that every experience, thought, feeling, and physical sensation triggers thousands of neurons, which form a neural network. When you repeat an experience over and over, the brain learns to trigger the same neurons each time.
Awareness of the need for change can allow each of us to condition our thought habits to respond more positively in the face of change rather than negatively.
Old Habits Die Hard
Practical experience tells me that old habits die hard. I’ve coached way too many professionals who simply freeze like deer in headlights when major change comes their way.
Events happening more by chance than choice have a greater probability to triggering the wrong response.
At least when you’ve made a choice to do something, the change factor is mitigated by your own thought process to get there (through the change). However, an event happening by chance is a whole different story.
Therefore, when a sudden change happens by chance, your response mechanism needs to be trained to handle the change. People who perpetually struggle to accept change will be routinely thrown out of balance by the chance happenings in their life.
How are you equipped to deal with change in your life? Share some insights.
Here’s a video I shot talking about this choice versus chance dimension.