Being a leader requires the ability to build rapport with your team. Those following you must have good reason to do so. Every time you have a one-on-one, you have a big opportunity to add to and build that individual rapport.
There comes a time in life when you’ve done all the thinking, study, analysis, and planning you can do. You reach a decision point. Then it happens. You freeze. You cannot go forward. You’re stuck. The question is then, what are you waiting for? What is it that holds you back, makes you balk? How […]
Change for the sake of change is meaningless. However, progress toward a new goal or achievement is more vital and more valuable to your organization.
larger corporate settings, your team’s customer may not be external at all. You may be serving an internal ‘customer.’
Many sales training programs teach a principle called WIIFM. Have you heard it? Know what it means? It stands for “what’s in it for me?” The concept says a good salesperson must be prepared to answer that question on behalf of the prospect. In other words, if I am the salesperson, it’s not about ME. […]
We all like Plan “B” options that afford us an escape when things don’t work out. In 1519, Captain Hernán Cortés landed in Veracruz to begin his great conquest. Upon arriving, he gave the order to his men to burn the ships.
In business, there is an invisible wall between good management and great leadership. You can break through that wall.
Inspect what you expect. This is an old saying that I learned decades ago. What does it mean, exactly? And what does it have to do with leadership? Well… Have you been guilty of spouting a directive then letting it die a natural death? We’ve all done it at one point or another—whether accidentally or […]
For decades, business leaders have been equipping themselves with every book, philosophy, reward, and program the so-called experts have convinced them to buy into, yet companies everywhere continue to struggle with toxic cultures, low performance from teams, and the unhappiness that go with them. Yet how can leaders build trust? From our earliest days on […]
We are T-minus 2 weeks into 2021. Are you having fun yet? Have the New Year’s resolutions taken root or been abandoned? People are still trying to make sense of the new normal we call COVID. I’m no different. But today I want to drill down on a topic that has been recurring more and […]