Managing “UP” the Organization or Fixing a Bad Boss
Do you have one of those hard-to-work-for bad bosses? OK, that’s too kind. Is your boss a jerk? Do you sometimes want to pull your hair out? Or even throw things after a talk with Mr./Mrs. Wonderful? Bad bosses almost always lack emotional intelligence. They play favorites, gossip, and have private agendas not always in […]
Leaders: There’s a New Way to Understand Change
Author’s NOTE: I wrote the first version of this article in 2018 – a full 2 years BEFORE the whole world locked down and faced the COVID-19 pandemic. Business has not been the same since. At a recent luncheon, I was involved in a discussion that I find becoming more common. The topic was this: […]
What Are You Waiting For?
There comes a time in life when you’ve done all the thinking, study, analysis, and planning you can do. You reach a decision point. Then it happens. You freeze. You cannot go forward. You’re stuck. The question is then, what are you waiting for? What is it that holds you back, makes you balk? How […]
Ever Hear of the Tall Poppy Syndrome?
The Tall Poppy Syndrome (TPS) is something that has been spoken of for centuries. The picture is of a field of poppies. As you look out, there will be a few poppies growing inches above the others. In society, we have tall poppies sprout up in every generation. These are the innovators, the visionaries, and […]
Ukraine Invaded by Madman Leader
A Leadership Fail This past week, the world witnessed the senseless invasion of Ukraine by Russian forces led by madman Vladimir Putin. His deranged vision for seizing control of Ukraine was met with harsh criticism and strong tactical resistance. Global allies rallied to rebuke his moves. The whole tragic affair, whose outcome is yet decided, […]
Defining Customer Service in 2022
larger corporate settings, your team’s customer may not be external at all. You may be serving an internal ‘customer.’
Best Boss at Christmas
As we run screaming into the end of the year 2021 (where has this one gone?), it’s always a good time to reflect, regroup, and renew our thinking for the year that is just around the corner. The best bosses I have known use this time to make reflections.
Top 10 Critical Competencies of Great Leaders
Great leaders share many common traits. Though criteria for leadership in the workplace can vary from company to company, the majority of effective leaders exemplify certain skills. By focusing on developing these same skills, you can take your leadership abilities to the next level. Develop these 10 important traits necessary to become a great leader: […]
Building Trust at Work – Improving Team Results
Trust in the workplace should be a vital part of success and reward. Yet managers seldom focus on building trust to build a great team.
Lead by Example – Learn by Example
What does it really mean to lead by example? What things should you do? How do you do it? Who’s paying attention? When should you do it?