Advice to New Managers | Complaints Go Up

First time managers face a big challenge knowing how to channel the complaints they feel about the workplace. In a clip from the epic WWII movie, “Saving Private Ryan”, Tom Hanks as Captain Miller answers a question from one of his men about what to do with complaints. I could […]

Management and Popularity

Placing yourself on the firing line as a manager is not for the faint of heart. Because of the responsibilities you will shoulder, there will always be someone, somewhere who finds your handling of one of their matters unacceptable. Recently, in my effort to fine tune the content and offerings […]

Leadership: Don’t Settle for Something

“If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it. And, like any great relationship, it just gets better and better as the years roll on.” –  Steve Jobs Keyword : Settling One day I was talking […]